Contact Us
General Inquiries
For general information, product questions and business inquiries:
hello@formulationassistant.com
We respond to general inquiries within 3 working days.
Technical Support
All customer technical support requests must be sent to:
support@formulationassistant.com
This dedicated support email is monitored during business hours and provides the fastest response. Please do not send support requests to other email addresses as this will delay your response.
Support response times and scope are defined on the Support page.
Licensing & Commercial Matters
For license pricing, custom enterprise arrangements, commercial agreements and partnership inquiries:
Security Reporting
To report security vulnerabilities or security related concerns:
Business Inquiries
We welcome inquiries from:
- Organisations evaluating enterprise deployment
- Contract development and testing organisations
- Academic and research institutions
- Industry partners for integration arrangements
We do not accept unsolicited sales proposals, marketing communications or vendor cold outreach.